Ideas from books, articles & podcasts.
Part of establishing trust, or being able to convince someone, is sensing the different needs of different people.
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If you’re looking to be persuasive with someone, you want to see things through their eyes and communicate in a way they can relate to.
Observe if those you’re speaking to are moving toward or away, by asking what that person wants.
It doesn’t mean you speak the loudest or most often, but rather that you are getting your message across clearly and also taking in the messages you’re receiving from the people around you.
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Good communication skills are essential to allow others and yourself to understand information more accurately and quickly. In contrast, poor communication skills lead to frequent misunderstandings and frustration.
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