Avoid tension and build rapport - Deepstash
Avoid tension and build rapport

Avoid tension and build rapport

This underscores the importance of starting on the right foot. If you upset the person you’re trying to help, they’ll wall themselves off.

It's important to use empathy, but don’t get too friendly. Take a careful balance between making someone like you and asserting your authority.

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adalinew

Good communicator and coffee specialist. I also have a passion for music.

The idea is part of this collection:

De-escalate Office Tension

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