MORE IDEAS FROM THE ARTICLE
If you mimic your opponent (in a subtle way), they are more likely to believe you.
For example, if they are sitting cross-legged, wait a few seconds and cross your legs too. And make sure that what you are doing is not too obvious.
...while you listen. This makes the speaker's arguments less persuasive, which makes your opinion look strong.
Fix the speaker in your sight as soon as they start speaking.
Repeating an argument back to the speaker can develop trust by proving that you're listening.
Try paraphrasing what you understand, using: " so you're suggesting ... because... ?"
Emotions play an important role in the conflict by altering how you appraise the situation.
Stay calm and don't lose your temper. If you lose your temper, you’ll only antagonize your opponent, which will further heighten his or her wrath.