Learn more about communication with this collection
How to apply new knowledge in everyday life
Why continuous learning is important
How to find and evaluate sources of knowledge
Ask for their point of view
To gain trust and build rapport, you need to hear out what the other person thinks without interrupting or disagreeing.
Try asking open-ended questions, like: "Why do you think that?"
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Mirror your opponent
If you mimic your opponent (in a subtle way), they are more likely to believe you.
For example, if they are sitting cross-legged, wait a few seconds and cross your legs too. And make sure that what you are doing is not too obvious.
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Make direct eye contact
...while you listen. This makes the speaker's arguments less persuasive, which makes your opinion look strong.
Fix the speaker in your sight as soon as they start speaking.
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How to get agreement
- Instead of attacking someone's ideas, try taking your opponent's basic beliefs and developing them into an absurd conclusion.
- Flag your opponent's' dangerous beliefs. It may have a positive effect on neutralizing your opponent.
- Identify the shared ground bet...
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Reiterate what you understand
Repeating an argument back to the speaker can develop trust by proving that you're listening.
Try paraphrasing what you understand, using: " so you're suggesting ... because... ?"
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How to present your point of view
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Pitfalls to avoid
- Watch your posture. The most effective one is with your feet together and palms down or letting them move with the words.
- Don't get nasty. Validate your opponent's self-worth by being nice to them so they will be more receptive.
- Avoid using too many facts.
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Other curated ideas on this topic:
Ask better questions
We like to talk about topics that interest us. But to have better conversations, step out of yourself for a moment and think more about the other person.
Ask open-ended questions, starting with who, what, when, where, why or how. "What was that like?" "How...
Ditch Your Assumptions and Ask
To be effective in information gathering, you need to let go of assumptions and be aware enough to recognize when you’re jumping to conclusions, making judgments, or using labels.
Asking curious, open-ended questions encourages dialogue instead of dictating what other people should d...
Asking about feelings
The act of asking an open-ended question shows that you care. “What does that feel like?” or “What has been on your mind as you’re going through this?” Then, listen non-judgmentally to their response without interrupting or offering your opinion.
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