Ask for their point of view

We like to talk about topics that interest us. But to have better conversations, step out of yourself for a moment and think more about the other person.

Ask open-ended questions, starting with who, what, when, where, why or how. "What was that like?" "How...

To be effective in information gathering, you need to let go of assumptions and be aware enough to recognize when you’re jumping to conclusions, making judgments, or using labels.

Asking curious, open-ended questions encourages dialogue instead of dictating what other people should d...

The act of asking an open-ended question shows that you care. “What does that feel like?” or “What has been on your mind as you’re going through this?” Then, listen non-judgmentally to their response without interrupting or offering your opinion.