Ditch Your Assumptions and Ask
To be effective in information gathering, you need to let go of assumptions and be aware enough to recognize when you’re jumping to conclusions, making judgments, or using labels.
Asking curious, open-ended questions encourages dialogue instead of dictating what other people should do or think, And the best communicators listen more than they speak.
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Insert questions into a conversation at the right time
As you listen, questions will come up in your head. But asking questions can interrupt the other person's thinking and derail a conversation.
- Always attend and reflect before you ask a question.
- When you do ask a question to encourage dialogue, ...
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