Even if you’re pretending. Listen to what they have to say and take it in. Don’t shake your head while they talk, cut them off mid-sentence, or look away like you don’t care about what they’re saying.
If you appear to be giving the other side’s position a thoughtful review, then the solution you propose will seem to be far more sensible.
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Similar ideas to Be Calm and Courteous
If you appear to be giving the other side’s position a thoughtful review, then the solution you propose will seem to be far more sensible. Furthermore, your opponent may come to your side without you having to do anything other than listening.
But how do you listen? Effective listening is about more than just passively receiving information. Instead, you need to show the other person that you’re listening.
The following body language shows that you’re listening:
There’s nothing worse than a set of organizational values that try to cover all bases—the muddle won’t attract top talent, nor provide current employees with the clarity they need to know if they’re trying to decide whether to stay or go.
Spending time to clearly articulate what you st...
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