Be Calm and Courteous

Be Calm and Courteous

Even if you’re pretending. Listen to what they have to say and take it in. Don’t shake your head while they talk, cut them off mid-sentence, or look away like you don’t care about what they’re saying.

If you appear to be giving the other side’s position a thoughtful review, then the solution you propose will seem to be far more sensible. 

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