Learn more about communication with this collection
How to create a successful onboarding process
Why onboarding is crucial for customer retention
How to measure the success of onboarding
Try to appear open-minded
If you appear to be giving the other side’s position a thoughtful review, then the solution you propose will seem to be far more sensible. Furthermore, your opponent may come to your side without you having to do anything other than listening.
387
2.59K reads
MORE IDEAS ON THIS
Switch perspectives
Stepping into the mindset of those you argue with allows you to figure out what’s influencing them.
Showing empathy will lower the temperature of the debate and allow both of you to come to a resolution.
388
2.98K reads
Keep your emotions under control
Emotions play an important role in the conflict by altering how you appraise the situation.
Stay calm and don't lose your temper. If you lose your temper, you’ll only antagonize your opponent, which will further heighten his or her wrath.
398
2.41K reads
Remain hopeful
Hope allows you to come up with creative solutions to the disputes at the core of the conflict.
You may see a way out of what seems to be a locked battle of wills. This is what happens in ordinary problem-solving, when thinking outside of the box can help all sides come up with a so...
347
1.99K reads
Respect your opponent
- A successful argument within a relationship remains compartmentalized. Don’t let it lead to questioning the entire basis of the relationship.
- Don’t insult or degrade your opponent. Show that you meant “nothing personal” in the dispute.
382
2.66K reads
Know your facts
How many times have you made a claim about some piece of trivia only to realize, as soon as you’ve made that claim, that you’re completely wrong?
Stop and think before you make such errors, and you’ll be less likely to lose, whether the matter is trivia or a truly important
389
3.51K reads
CURATED FROM
IDEAS CURATED BY
Problem solver. Award-winning reader. Devoted food geek. Certified travel evangelist. Incurable explorer.
Related collections
Other curated ideas on this topic:
Be Calm and Courteous
Even if you’re pretending. Listen to what they have to say and take it in. Don’t shake your head while they talk, cut them off mid-sentence, or look away like you don’t care about what they’re saying.
If you appear to be giving the other side’s position a thoughtful review, then the solu...
Tips to make a good impression
- Be curious about the other person.
- Your smile and will go a long way toward a positive first impression.
- Listen, then show you were listening.
- Talk about your business in a casual, non-salesy way.
- Research attendees and come pr...
Don't try to be original...
People steal stuff and ideas from other people all the time.
Most people try way too hard to be original but they never get anything done.
Learn how to stand on the shoulders of giants, borrow from timeless wisdom, and draw from a variety of sources to come up w...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates