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Meaningless criticism
- "Great job" is not helpful, because it is not tied to a specific outcome. A person needs to know how their great job had an impact. Managers should give a specific example of what the person did well.
- "I don't like that." Good criticism will let them know what specifically went wrong and how they can improve.
- "You need to work on your attitude." Feedback focused on the person or the person's personality, and not the work, is problematic.
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Unhelpful feedback
Good feedback is necessary to grow one in a career. But too many of us receive unhelpful and meaningless advice.
Bad feedback falls into two categories, namely empty praise and vague criticism. People need specific feedback so that they know what they shou...
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Feedback can be right, but still be wrong
How the message is delivered is essential as not everyone likes to hear it the same way.
Managers should be sensitive to where they do it. For example, you may feel it's wonderful to recognise a person publicly, but they may hate it because they feel embarrassed. It's also ...
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- The power of expectations. Establish from the outset what the feedback is intended to accomplish as the person receiving the feedback owns their emotional reaction.
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Learn To Handle Criticism
If criticism makes you defensive, an attitude change can help.
Constructive criticism can show you how to improve, making your less-than-perfect performances into steps towards excellence. If the criticism you’re receiving is pointed or harsh, it’s okay to...
9 Tips To Give Constructive Criticism
- Use the "feedback sandwich" method when advising. Give a positive comment, then the feedback that could potentially be construed as criticism, and finish by reiterating the positive. That way the criticism is "sandwiched" between two positives, making it seem less harsh.
- Fo...
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