Meaningless criticism
- "Great job" is not helpful, because it is not tied to a specific outcome. A person needs to know how their great job had an impact. Managers should give a specific example of what the person did well.
- "I don't like that." Good criticism will let them know what specifically went wrong and how they can improve.
- "You need to work on your attitude." Feedback focused on the person or the person's personality, and not the work, is problematic.
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