The Worst, Most Meaningless Feedback People Get At Work - Deepstash

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Unhelpful feedback

Unhelpful feedback

Good feedback is necessary to grow one in a career. But too many of us receive unhelpful and meaningless advice.

Bad feedback falls into two categories, namely empty praise and vague criticism. People need specific feedback so that they know what they should continue doing because it's working, or what they should adjust because it's not working.

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Meaningless criticism

  • "Great job" is not helpful, because it is not tied to a specific outcome. A person needs to know how their great job had an impact. Managers should give a specific example of what the person did well.
  • "I don't like that." Good criticism will let them know what specifically went wrong and how they can improve.
  • "You need to work on your attitude." Feedback focused on the person or the person's personality, and not the work, is problematic.

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Feedback can be right, but still be wrong

How the message is delivered is essential as not everyone likes to hear it the same way.

Managers should be sensitive to where they do it. For example, you may feel it's wonderful to recognise a person publicly, but they may hate it because they feel embarrassed. It's also a mistake to publicly criticise a group when the message is intended for one person.

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