Learn more about communication with this collection
How to communicate effectively with difficult people
How to handle conflict
How to stay calm under pressure
It’s important to remember that all people have good days and bad days.
Being a good communicator requires compassion, empathy, and understanding when communicating—especially in potentially difficult conversations.
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People who are continuously seeking feedback are the ones who get the best at it for saying: "What am I missing here? What have I not told you? Am I filling you in consistently?"
Those who are hungry for feedback are the ones who will improve most consistently.
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To be effective in information gathering, you need to let go of assumptions and be aware enough to recognize when you’re jumping to conclusions, making judgments, or using labels.
Asking curious, open-ended questions encourages dialogue instead of dictating what other people should d...
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If you’re not getting the result you want, go back to whether you were clear about what, exactly, those results should have been.
If you’re using a lot of jargon or vague language or trying to communicate in endless emails instead of calling a quick face-to-face meeting where you can...
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Listening is essential to good communication.
After meetings, for example, jot down a few notes about what was said and what others’ viewpoints were. If you can’t articulate them, it’s a sign you need to go back and ask more questions to be sure you are clear.
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One of the main keys to learning self-compassion is to actually practice being patient with oneself, especially on your worst days.
Remember to put yourself first, and to turn every negative emotion into a lesson learned.
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