Respond instead of reacting - Deepstash

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10 Ways to Increase Your Emotional Intelligence

Respond instead of reacting

The emotionally intelligent person knows how to stay calm during stressful situations. 

They don't make impulsive decisions and understand that in times of conflict the goal is a resolution.

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Questions to Assess the Emotional Intelligence of a Candidate
Is there a time you tried to do something and failed? Is there a time you received negative feedback from your boss. How did that make you feel? Is there a conflict at work that made you feel frustrated?
  • Emotionally intelligent people are good at understanding and managing their emotions. They are also empathetic and good at handling others' emotions 
Tell me about a hobby you like to do outside of work. Can you teach me about it?
  • Act as you don't understand what he's saying, and observe his reaction. Emotionally intelligent people remain patient and calm when faced with a communication challenge.
Can you tell me about a time you needed to ask for help on a project?
  • Emotionally intelligent people know and admit when they need help.
Emotional Intelligence (EI)
Emotional Intelligence (EI)

EI means the mastery of emotional competencies. 

That includes self-awareness, self-management, social awareness, and relationship management.

Questions to Measure EI in interviews
  • How do you establish trust? An environment with trust promotes higher working engagement
  • If you worked for your top competitor, how would you beat yourself?  This question could show the candidate's ability to put the good of the organization ahead their own pride.
  • Can you use a belief statement to explain the value of what we offer? Ask a belief statement that gets at the heart of what an organization or team offers.
Emotional Intelligence Matters
EQ is not only the ability to identify and manage your own emotions, but it’s also the ability to recognize the emotions of others.
Manage your negative emotions
When you’re able to manage and reduce your negative emotions, you’re less likely to get overwhelmed. 

If someone is upsetting you, don’t jump to conclusions. Instead, allow yourself to look at the situation in a variety of ways. Try to look at things objectively so you don’t get riled up as easily. 

Be mindful of your vocabulary

Emotionally intelligent people tend to use more specific words that can help communicate deficiencies, and then they immediately work to address them.