Compliments Can Turn a Day Around Completely

• In high-class coffee culture, “dark roast,” is the inferior variety. Why? It might show that a company is trying to hide the true taste of their beans. In a dark roast, what you’re really tasting is the smokiness of the roasting process itself — the natural flavors of the be...

In order to become a barista, one must go through a five-step process: 

• Interview and get hired. 
• Work as a cashier until my boss deems you skilled enough for a promotion. 
• Take a coffee history & science class at our local roastery. 
• Complete 2 weeks of trainin...

They can make the most draining of days feel tolerable. They can uplift you. And they still tolerate you at your worst. 

People don’t always suck. As a matter of fact, many people — especially our Regulars — are shining beacons of light.

It’s very odd, the intimate details that you can learn about each of your customer’s lives.

It isn’t easy to wake up at 5AM and force your brain into hyperactive motion. It isn’t easy to manage a crowd of customers that floods in the door the second we open at 6. A day’s work includes endless running back and forth through the cafe, checking to make sure everything’s running properly, e...