7 Things I Didn’t Expect About Being a Barista
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When customers come into our cafe, they are sleep-deprived and desperate for the elixir of life that is coffee.
But if you’re running late, don’t buy a Mochaccino. Get some iced coffee.
People don’t always suck. As a matter of fact, many people — especially our Regulars — are shining beacons of light.
It’s very odd, the intimate details that you can learn about each of your customer’s lives.
It isn’t easy to wake up at 5AM and force your brain into hyperactive motion. It isn’t easy to manage a crowd of customers that floods in the door the second we open at 6. A day’s work includes endless running back and forth through the cafe, checking to make sure everything’s running properly, ensuring that no customer leaves unhappy.
It almost seems like an oxymoron — how can a coffee shop be exhausting? Isn’t this supposed to be a haven of relaxation, soft jazz, and comfort food? Shouldn’t every employee be amped up on caffeine and good vibes?
In order to become a barista, one must go through a five-step process:
The coffee industry can make you see both the grumpy side and the beautiful side of the human race.
They can make the most draining of days feel tolerable. They can uplift you. And they still tolerate you at your worst.
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Make your coffee the right way.