Allison Burnett
- Every release must be Easy-To-Use, provide value for your customers, and not frustrate them.
- Always ask questions, don’t make assumptions, and do research to make the right decisions for your product area.
- While getting metrics on the product is always key, it’s important to remember ‘the why.’ Why are your customers using the product this way? How are they using the product to do whatever they need to do? Getting data is one thing; understanding the data and your customers is another.
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