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How to ask open-ended questions
How to avoid awkward silences
How to show interest in others
Accepting criticism
Criticism weighs more on our emotions than praise does.
We remember negative events more vividly than positive ones, and we give more emotional weight to a loss than an equivalent gain.
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Overvaluation of negativity
We tend to be more passive in life than we would be if we weighed negativity and positivity the same.
Bad outcomes seem to weight more in terms of punishment than good outcomes weight in terms of benefit, so it can seem sensible to speak out and try new things as infrequently as possible.
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Criticism is not about you
Criticism is about all the critic’s experience, not the target’s.
It all begins with an internal reaction between what the critic sees and what it reminds him of.
The critic is really just reacting to an appearance that happened to include you, filtered through his own worldvi...
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How we perceive criticism
While the process for the critic is very often superficial and ephemeral when we’re criticized we take it as an indictment of our selves directly, of our very being.
From the sender, it may really mean “I don’t like what this seems like,” but to the recipient, it feels like “...
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Meet criticism with empathy
The most powerful tool for responding to criticism is empathy.
We are in a much better position to learn from criticism (and minimize its sting) when we think of it as something that is happening in someone else’s head.
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Other curated ideas on this topic:
16. Negativity Bias:
We pay more attention to and remember negative experiences or information more than positive ones. If you receive numerous compliments and one criticism, you're likely to dwell on the criticism.
Subjective magnitude
We weigh negatives twice as heavily as positives. This is similar to loss aversion: We prefer avoiding losses than acquiring equivalent gains.
Loss aversion focuses narrowly on losses and gains, however, while subjective magnitude broadly considers positive and negative events.
Negativity bias and feedback
Receiving criticism will always have a greater impact than receiving praise.
And we remember criticism strongly but inaccurately. But although criticism is more likely to be remember incorrectly, we don’t often forget it - almost everyone remembers negative things more str...
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