Ideas from books, articles & podcasts.
When we threaten someone, we become a source of fear and control. That doesn’t exactly lend itself to great communication.
Instead of threatening, open up about why your request is important. This shows you trust and respect someone enough to tell them why something matters.
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In the context of poor communication, criticizing is when you knock someone down for the wrong reasons: to hurt someone, to vent your frustrations or to boost your ego.
It’s focused on control. Often used in relation to rewards. But with a reward, you’re communicating a desirable behavior is. With bribery, you really don’t care if your message gets through, you just want to control and stop a behavior in an artificial way.
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