A Phone Interviews A Level Playing Field

In-person interviews tend to focus less on the skills and experience, and more on who is more cordial or great to talk to. It does help build rapport in some cases, but also promotes an invisible bias towards the candidate’s race, gender, class and other factors unrelated to the job performance.

In an ideal world, the competence of a person should get him or her the job. In reality, bias gets in the way and is normally related to age, gender, race, appearance and even social class.

Another common mistake is to hire someone who is well-liked by the interviewer due to them ...