MORE IDEAS FROM THEARTICLE
Customer-centric marketing is an approach to marketing that prioritizes the wants and needs of the customer over any other factor in regards to their interests.
Although their goal is to grow their business, customer-centric marketing shows us that they will be able to grow while at the same time ensure that their product or service can improve some aspect of the customers' work or life.
Customer Experience (CX)
Customer Success (CS)
In sales, “Land and Expand” is a strategy to land a customer with a small deal, and then sell into the organization to expand your footprint to more seats, additional departments or more products and services.
Land and expand plays out like this in a SaaS:
Would you believe that you can earn a lot more from your past clients rather than acquiring new ones?
How can you nurture and address clients' questions if you are busy networking and scaling your business?
Having reliable customer support can save you from the heartache of seeing your customers going to your competitors.
Do you want to take it to the next level?
"Reliable and Economical?"
Virtual Assistants might be the right fit for you.
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