Developing a Customer-Centric Marketing Strategy
- When strategies are supported by those at the top, teams will be inspired and do their best work. When leaders demonstrate these qualities internally, employees feel confident and reflect this to the customers
- Get to know the customers through interviews, surveys, social media monitoring tools, and collect data from the support team that handles calls, emails, and list of prospect
- Have a personalized workflow system
- Publish content that customers want and need to read
- Collect feedback and iterate. Customer-centric marketing allows itself to listen, adapt, and respond to change.
15
71 reads
The idea is part of this collection:
Learn more about marketingandsales with this collection
How to develop a growth mindset
How to think creatively and outside the box
How to embrace change
Related collections
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates