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How to communicate effectively with difficult people
How to handle conflict
How to stay calm under pressure
If you have already tried everything and the person is still not being receptive, the best way might be to just ignore.
Get on your daily tasks and interface with the person only where needed.
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Someone who is calm is seen as being in control, centered and more respectable.
Unless you know that anger will trigger the person into action and you are consciously using it as a strategy to move him/her, it is better to assume a calm persona.
When all else fails, escalate to your manager.
This is considered the trump card and shouldn't be used unless you've completely exhausted your means.
Connect with your colleagues on a personal level. Go out with them for lunches or dinners. Get to know them as people, and not colleagues. Learn more about their hobbies, their family, their lives. Foster strong connections. These will go a long way in your work.
In all likelihood, your colleagues, managers and friends must have experienced similar situations in some way or another. They will be able to see things from a different angle and offer a different take on the situation.
Acknowledge that the situation has already occurred.
Rather than harp on what you cannot change, focus on the actionable steps you can take to forward yourself in the situation.
If you are going to treat the person with disrespect, it's not going to be a surprise if he/she treats you the same.
Do unto others as you would have them do unto you.
Letting them in on the reason behind your actions and the full background of what is happening will enable them to empathize with your situation.
This lets them get them on-board much easier.
Even when it may seem that the person is just out to get you, there is always some underlying reason that is motivating them to act this way.
Try to identify the person's trigger: What is making him/her act in this manner? What is stopping him/her from cooperating with you? How c...
I have a passion for architecture. Always eager to learn new things.
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Thinking about choices makes us ignore the false ultimatums provided by the other party. Have the inner confidence to believe that there is still room for negotiation to get what you want, instead of being lulled into thinking that you have to compromise.
Time commitment to get started: Medium
Type: Abstract, visual, tactile
Perfect for people who: Feel overwhelmed with the number of things they need to do
What it does: Keeps track of everything you need...
Consider your "stuff" as individual happenings that are best treated individually. Ignore all the others while you target to get started on at least one of those To-Do tasks.
The distinction between stuff and things is important. Once you’re treating each obligation as separate from the w...
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