Learn more about leadershipandmanagement with this collection
How to communicate effectively with difficult people
How to handle conflict
How to stay calm under pressure
Escalate to a higher authority
When all else fails, escalate to your manager.
This is considered the trump card and shouldn't be used unless you've completely exhausted your means.
550
4.5K reads
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Get some perspective from others
In all likelihood, your colleagues, managers and friends must have experienced similar situations in some way or another. They will be able to see things from a different angle and offer a different take on the situation.
578
5.49K reads
Focus on what can be actioned upon
Acknowledge that the situation has already occurred.
Rather than harp on what you cannot change, focus on the actionable steps you can take to forward yourself in the situation.
589
4.46K reads
Be calm
Someone who is calm is seen as being in control, centered and more respectable.
Unless you know that anger will trigger the person into action and you are consciously using it as a strategy to move him/her, it is better to assume a calm persona.
729
7.83K reads
Treat the person with respect
If you are going to treat the person with disrespect, it's not going to be a surprise if he/she treats you the same.
Do unto others as you would have them do unto you.
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4.38K reads
Build a rapport
Connect with your colleagues on a personal level. Go out with them for lunches or dinners. Get to know them as people, and not colleagues. Learn more about their hobbies, their family, their lives. Foster strong connections. These will go a long way in your work.
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4.02K reads
Where you are coming from
Letting them in on the reason behind your actions and the full background of what is happening will enable them to empathize with your situation.
This lets them get them on-board much easier.
577
5.03K reads
Ignore
If you have already tried everything and the person is still not being receptive, the best way might be to just ignore.
Get on your daily tasks and interface with the person only where needed.
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4.58K reads
Understand the person's intentions
Even when it may seem that the person is just out to get you, there is always some underlying reason that is motivating them to act this way.
Try to identify the person's trigger: What is making him/her act in this manner? What is stopping him/her from cooperating with you? How c...
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Speak to a higher authority
... if all else fails.
Sometimes people get very competitive and there is no way to resolve situations without the intervention of a higher authority.
How to ask for a title change
Once you've done your research, made your notes, and come up with a proposal for a new title, set up a meeting with your manager (face-to-face ideally):
- Let them know you want to talk about your career growth and specifically your title.
- Tell them how much you've enjoyed your c...
Avoid "Reply to All" Like It's the Plague
Unless 100% of the recipients will find your information useful, only reply directly to the sender.
"Reply all" is too often the cause of office drama. Always be sure to check if you've accidentally clicked "reply all" before sending a sensitive message.
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