deepstash
Beta
Valentina D.
@valentinawdd39
Be Assertive and Set Boundaries
An assertive person takes full responsibility for herself and her actions.
- Seek self-control, be fair and reasonable, take on the part of the problem that belongs to you, and keep the rest of the problem where it belongs--with the difficult person.
- Set limits and stand up for yourself so others won't take advantage.
- Use "I" statements, not "you" statements (these tend to lead to attack and blame).
255 SAVES
446 READS
IDEA EXTRACTED FROM:
TOPICS IN THIS IDEA
RELATED ARTICLES & IDEAS
Emerson
@emerson55
6 Strategies to Resolve Conflict at Work
Embrace conflict
Don’t avoid conflict or pretend nothing has happened as it usually will only get worse.
- If you notice a conflict between employees, encourage them to work it out.
- If a ...
Resolving conflict
- Talk together. Each person should have adequate time to say what he or she believes the other party needs to hear.
- Listen carefully to gain understanding. Give your complete attention to the person who is talking without interrupting.
- Resolution is possible only when you find points of agreement.
- Guide the conversation without taking sides.
Be quick to forgive. Every conflict needs a clear resolution that acknowledges hurt feelings and finds a solution that begins to mend them.
Valentina Y.
@val_yy28
How Smart People Handle Difficult People
Handle difficult people
Difficult people defy logic. They create unnecessary complexity, strife and worst of all stress.
90 % of top performers are skilled at managing their emotions in times of stress in ord...
Set limits
People often feel pressure to listen to complainers because they don’t want to be seen as callous or rude.
Avoid this by setting limits and distancing yourself when necessary. Ask complainers how they intend to fix the problem. They will either quiet down or redirect the conversation in a productive direction.
Rise above
Difficult people drive you crazy because their behavior is so irrational.
Distance yourself from them emotionally and approach your interactions like they’re a science project (or you’re their shrink). You don’t need to respond to the emotional chaos -- only the facts.
Harper A.
@harzaa11
7 Strategies to Deal With Difficult Family Members
Don’t try to fix the difficult person
Accept them exactly as they are.
Accept that they are unable to change, at least at this point in time. Unless you see real change — proof that this person is making an effort&nb...
Be present and direct
Try to avoid getting into a fight-or-flight response, which inevitably leads to becoming defensive.
- Be direct and assertive when you express yourself.
- Stay focused on how you respond.
- Know when the discussion or argument has accelerated to the point of no return. If it gets to this point, stop the interaction, and leave the conversation.
Encourage difficult people to express themselves
Let them fully state their point of view about the issue/conflict/problem without interruption. What do they feel people misunderstand about them? What do they want or expect from others?
The idea is to remain as neutral as possible. Just listening may be enough to allow someone to feel like they have the opportunity to say what’s on their mind.
deepstash
helps you become inspired, wiser and productive, through bite-sized ideas from the best articles, books and videos out there.
Over 2M Installs
4.75 App Score
Deepstash is better on the app. Discover new ideas and get inspired daily.