Best Leaders Do This With Their Reporting Teams
- Remember, the act of catching them doing right and acknowledging their efforts should be done on a random basis (try not to follow a pattern, like a day, particular event, etc). Also, this shouldn’t be combined or confused with teachable moments or conventional special mentions.
- It’s okay if you don’t want to involve the whole team to acknowledge such “right doings”. This could be done by sending a personalised “Thank you” note to team members.
- Those couple of lines would not only make his day but also motivate him to keep doing what he aims to do for the customers and thrive to become better.
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