- The criticism is mean-spirited. If you use insulting or degrading language or put down the person in any way, they will focus on that, and not on the rest of the criticism.
- If you focus on the person instead of their actions, you will make them angry or defensive or hurt.
- They assume you’re attacking them. Some people can’t take criticism in a detached, non-personal way.
- They assume they’re right. Many people don’t like to hear that they’re wrong, whether it’s true or not.
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