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Bad Leaders React, But Here's What Good Leaders Do
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Controlling Your Emotions.
- Identify your emotional triggers and learn to manage your reactions.
- Learn and pay attention to the subtle warning signs your body gives when you're starting to react rather than respond.
- Grit your teeth and count to 10 before you respond, it might not look stylish but words spoken can never take back. They maybe are forgiven, but they are never forgotten.
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Reacting Vs. Responding
Reacting is when we unconsciously experience an emotional trigger and unconsciously express or relieve that emotion.
However, when we respond, we notice how we are feeling, and we consciously decide how we will respond.
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EQ Versus IQ
Research indicates that Emotional Quotient EQ is what determines how successful you will be as a leader. Most leaders get hired because of their IQ, but promoted or fired because of their EQ.
The good EQ allows you to manage your emotions. It enables you to understand your feelings, manage them and then take time to make the right decision.
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The Impact Of Reacting Rather Than Responding
Leaders set the tone for the organization, and excessive reactions can create a stressful environment. One where people choose not to pass on information or bad news because they fear that it will be the messenger who will get shot.
When we disrupt the information flow, it creates all kinds of issues, it can lead to you not being up to date or informed about what's going on, it can mean that you miss the opportunity to address a critical situation before it becomes a catastrophe.
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SIMILAR ARTICLES & IDEAS:
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Key Ideas
Pause
Pausing gives you time to stop and think before you act. Doing so can prevent you from doing things you'll later regret.
If you feel your emotions getting out of control, take a pause. If pos...
Mind Your Tone
We tend to respond to people using the same tone they use to speak to us.
If you need to have an emotionally charged conversation, speak in a way that's calm and collected. And if a discussion begins to escalate, focus on softening your tone or lowering your voice; others are likely to mimic you.
Mute
Sharing your opinion when others are aggravated can be counterproductive. If things get emotional, and you can’t leave, you may need to stop talking and let them express their feelings.
Breathe deeply and remember that moods are temporary. And that their words at this point may be extreme or exaggerated; resist the urge to respond in kind. Often, once they let everything out, they'll calm down.
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Use assertive communication
Assertive communication allows us to take responsibility for ourselves and our actions without judging or blaming other people.
Emotionally intelligent people know how to communicate ...
Respond instead of reacting
The emotionally intelligent person knows how to stay calm during stressful situations.
They don't make impulsive decisions and understand that in times of conflict the goal is a resolution.
Utilize active listening skills
Emotionally intelligent people make sure they understand what is being said before responding.
They also pay attention to the nonverbal details of a conversation. This prevents misunderstandings, allows the listener to respond properly and shows respect for the person they are speaking to.
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Preventing Reactions
- Am I reacting? Simply asking yourself that question can ground you and give you a quick mental break to perhaps choose differently.
- You react when you think you don’...
How To Respond Rather Than React
- When you think about how this specific situation fits into your overall goals and objectives it will be easier to respond.
- The best decisions are informed by a proper balance of facts and emotions.
- Mentally move into the future and look back to determine your best response to the current situation.
Acting In Emergency Situations
While responding seems like the prudent choice, in a crisis or emergency situation it may seem that you would logically need to react or operate in a split-second decision mode.
The reality is the best crisis managers are trained and practice a variety of scenarios precisely so they can respond rather than react. The difference is in preparation and thought.