7 Steps to Defuse Workplace Tension
For the sake of working together, each person must be willing to give in a little.
This step may take a while because the sides are already firmly entrenched in their own viewpoint or version of what should happen to resolve the issue.
SIMILAR ARTICLES & IDEAS:
In a business, conflict and tension, if well managed, can be positive and allow employees to grow.
A business that has no conflict and tension is often stagnant; people are not challenging one another and bringing new creative ideas to the table.
... “my side”, “your side” and the truth.
It is often helpful to take each party aside separately to find out their concerns, but over and above this try to find a neutral party who may have witnessed or seen the conflict from a different angle.
Once you have addressed the parties separately, tension will not be resolved until the parties are able to talk face to face.
This must always be done with a mediator who can remain objective. The mediator would have heard both sides and can better portray the feelings of each party to the other.
Don’t avoid conflict or pretend nothing has happened as it usually will only get worse.
Be quick to forgive. Every conflict needs a clear resolution that acknowledges hurt feelings and finds a solution that begins to mend them.
Used effectively, stress can motivate us to accomplish more than we had imagined possible. Stress can jolt us to reach our potential. Without stress, we’d feel rudderless and without purpose.
However, while a little stress can help us stay motivated, chronic stress can leave us irritable, depressed, distracted and anxious.
Resilience is how we deal with stress effectively so we “bounce back” after a difficult time.
As we deal with issues that cause tension and strain, we learn to face adversity, deal with significant issues and overcome problems. We learn how to formulate realistic plans and carry them out.