How to deal with uneasy tension in the office - SmartCompany
No matter how much conflict and tension there may be between two parties there is usually something that can agree on. Using this as a foundation, one can more easily bridge the gap between the conflicting parties.
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Don’t avoid conflict or pretend nothing has happened as it usually will only get worse.
Be quick to forgive. Every conflict needs a clear resolution that acknowledges hurt feelings and finds a solution that begins to mend them.
It helps you preserve your neutrality.
It is effective in getting others to pause, reflect, and get clear with themselves about what the problem actually is.
You may get each ...
Once you have the basics of what happened and how long it has been going on, you can move on to asking more probing questions:
When it happens in the workplace, it can reduce productivity and make a dent in morale.
It takes on the shape that one person, or a group of people, frustrates or hampers another person...