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How to deal with uneasy tension in the office - SmartCompany
There are things that a business owner or manager can do to reduce the chance of conflict and tension happening.
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Don’t avoid conflict or pretend nothing has happened as it usually will only get worse.
Be quick to forgive. Every conflict needs a clear resolution that acknowledges hurt feelings and finds a solution that begins to mend them.
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It helps you preserve your neutrality.
It is effective in getting others to pause, reflect, and get clear with themselves about what the problem actually is.
You may get each ...
Once you have the basics of what happened and how long it has been going on, you can move on to asking more probing questions:
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Key Ideas
When it happens in the workplace, it can reduce productivity and make a dent in morale.
It takes on the shape that one person, or a group of people, frustrates or hampers another person...