“Your most unhappy customers are your greatest source of learning.”
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Hope. It is the quintessential human delusion, simultaneously the source of your (Neo) greatest strength and your (Neo) greatest weakness.
Reason why we should care about learning: it is a source of limitless joy.
Exercise your curiosity. You might feel fatigued or like you’re not up for the challenge, but with practice, patience, and effort, we are all capable of learning.
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