Build loyalty
To keep your clients returning:
- Interact with your clients in a personable way. Don’t just focus on the results; build your relationships. Get to know your clients, their challenges, and what their goals are.
- Find out what other projects they might need help with and offer support. If you don’t hear of any follow-up opportunities during your initial stint, take initiative and tell your employer that you’re open to working on more projects in the future.
- Use your expertise to improve other parts of their business. If they don’t have anything that needs working on, suggest other areas that you could improve.
- Never over-promise and then under-deliver.
- Always get testimonials from your clients.
69
199 reads
CURATED FROM
IDEAS CURATED BY
The idea is part of this collection:
Learn more about career with this collection
How to focus on the present moment
How to cultivate empathy and understanding towards others
How to set personal and professional goals
Related collections
Similar ideas to Build loyalty
The Narcissist
Narcissists can be some of the hardest-working members of your team, but they can burn a lot of bridges along the way.
Encourage the narcissists in your office to slowly interact more positively with other team members. Understand that they’re more productive on t...
The Not-to-do List
A list of tasks you simply don't do: You delete them, delegate them, outsource them or simply say no when they try to find their way on your to-do list:
- Things you want to say no
- Distractions from being productive
- Regular tasks you can delete, de...
Better At Conversations
- Research has found that “Hello, how are you?” is the most effective conversation starter, but you can use context, like impressions or the location, in its place.
- Bring up topics, look for ideas and ask questions that spark energy or get the person excited.
- The eyebro...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates