“I’d love to help, tell me more about….” - Deepstash

“I’d love to help, tell me more about….”

By no means am I encouraging you to become a “no” person. I am looking to empower you with tools to continue being a “yes” person armed with qualifying questions and setting reasonable expectations. Starting with “tell me more about” sets you up to ask questions about priority level and completion expectations. Try this the next time a panicked colleague comes to you regarding a client project “I’d love to help. Tell me more about when the client is expecting an answer and what solutions you’ve come up with thus far.”

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Onboarding Matters

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How to create a successful onboarding process

Why onboarding is crucial for customer retention

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"Tell Me"

  • A neutral, effective and powerful phrase that one can use in any professional setting politely, is ‘Tell Me’.
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Comments that can help

  • I love you.
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Say No And Offer An Option

A straightforward NO can seem rude, and that’s probably why we avoid it. A better way is to provide a polite no, with an option or an alternative, to help them reach their goals.

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