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The softer and kinder our words, the less defensive we become.
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Ask yourself these questions: “What if the other person had a point? What if I wasn’t being honest with myself? What if I wasn’t taking responsibility for something?”
It's useful to agree in advance to call a “timeout” or “press pause” before arguments begin.
Fights often get out of control when you are both full of emotion and expressing it from a place of fear.
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