Soft language vs. hard language - Deepstash

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Soft language vs. hard language

  • Soft language: it uses “I” statements and focuses on the actions that took place, how they made us feel, and what we want to happen.
  • Hard language: it starts with a generic hyperbole like “You always…” or “Why do you never…” 

The softer and kinder our words, the less defensive we become.

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MORE IDEAS FROM THE SAME ARTICLE

Ask yourself these questions: “What if the other person had a point? What if I wasn’t being honest with myself? What if I wasn’t taking responsibility for something?”

It's useful to agree in advance to call a “timeout” or “press pause” before arguments begin.

Fights often get out of control when you are both full of emotion and expressing it from a place of fear. 

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