Keep it professional, not personal - Deepstash

Keep it professional, not personal

In your mind, be clear about your intention: not to shame the colleague who interrupted you or act on a grudge, but simply to make your point complete and clear. That requires focusing on responding over reacting

A reaction is instantaneous, like feeling insulted and defensive. A response involves patience and consideration, leading more quickly to corrective action: 

  • To keep the focus on insight, not insult, avoid saying things like “Before I was rudely interrupted…” (Believe me, your interrupter will get the message.)
  • Don't talk over your interrupter (perhaps louder), as if in a battle to see who backs down first. This tactic creates conflict and competition.

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MORE IDEAS FROM 4 ways to respond when ‘manterrupted’ at work

Complete your point

Whether you are interrupted to be contradicted or supported, you have the right to finish your point (no more or less than any of your colleagues), so as soon as possible after the interruption, use a statement like these to resume conveying your point:

  • “I’d just like to finish what I was saying to make sure I was clear…”
  • “Thank you, Fred. To complete my point, I’d like to say…”
  • “One point I want to make sure is understood…”

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Sometimes, constant interrupting is a microaggression that may reflect a known or unknown bias. If you experience a pattern of inappropriate dominance, raise the issue in a way that feels most comfortable to you—that may be with your manager or to the person directly.

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Be aware of your colleagues’—and your own—tendency to finish other people’s sentences and the impact of that behavior.

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