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Essential product management skills
How to work effectively with cross-functional teams
How to identify and prioritize customer needs
High-impact coaching habits
The five leadership habits will encourage the right behaviour in a team. The first two creates an environment of safety, and the last three provide stretch.
- Define the W.I.N.(What's Important Now). Help your team to see what's most important at any given time.
- Redefine leadership. Encourage leaders to step up and step back.
- Ask your people to stay until the job is done before moving onto the next.
- Provide performance intel. "Am I hitting the target?"
- State what you appreciate. If you want your team to make work light, ensure you flag behaviour that you appreciate.
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Key differentiators between Impact Players and their colleagues
- Do the job that’s needed. When dealing with messy problems, impact players address the needs of the organisation. They do the job that needs to be done.
- Step up. Impact players get things started and involve others while the rest wait for di...
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Redefining leadership
Innovation focused teams tend to be temporal - they form, collaborate, and disband. Team members need to be able to step up when needed and step back with equal ease.
- To help reluctant leaders participate in this fast, fluid leadership model, provide a path of retreat. Show th...
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How Impact Players see everyday challenges
- Impact players look for opportunities in new terrain with new obstacles, while others may see it as a threat.
- Typical contributors approach difficult situations as a nuisance and try to avoid rather than face the problem. Impact players figure out how to turn...
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Creating safety that enables stretch
The best leaders cultivate an environment that is:
- Comfortable. They remove fear and provide security that encourages people to do their best thinking
- Intense. Creating an environment that demands their best efforts.
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Practices of Impact Players
- They tap into unwritten rules - the standards of behaviour that one should follow in a particular job.
- The impact generates investment. They harness uncertainty and ambiguity and find solutions.
- Value building. They are self-...
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Categories of contributors in the workplace
- High-impact contributors: These people are doing work of exceptional value and impact.
- Typical contributors: These are smart and talented people who are doing solid work.
- Under-contributors: These are smart and talented peopl...
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The Great Resignation: After Effects
The marketplace for talent has shifted. You need to think of your employees like customers and put thoughtful attention into retaining them. This is the first step to slow attrition and regain your growth curve.
And this does not happen when they feel ignored in the fever ...
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