It's not about the argument

It's not the disagreement that is the problem, but its impact on the workplace that must be managed. When channeled correctly, differing opinions can bring about positive change and new ideas.

When employees are engaged in a conflict, don't take sides or assume that the dispute must be brought to an end fast. Employees don't always have to agree with each other. Healthy disagreement should be expected and even encouraged, provided those involved are not rude or disrespectful.