Remind both parties that they are on the same team - Deepstash
De-escalate Office Tension

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How to create a positive work environment

Conflict resolution strategies

Effective communication in the workplace

De-escalate Office Tension

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Remind both parties that they are on the same team

When conflicts occur, it's common to metaphorically "turn away" from the other person. We see the other person through a negative lens, focusing on what's missing, what's wrong, or the other person's flaws.Β 

Remind the individuals that they are on the same team. Ask them to think about how much they value their position at the company and how important it is for them to work well together. This shift in their thinking brings the bigger picture into play as it reminds them that they are a part of the larger organization.

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It's not about the argument

It's not about the argument

It's not the disagreement that is the problem, but its impact on the workplace that must be managed. When channeled correctly, differing opinions can bring about positive change and new ideas.

When employees are engaged in a conflict, don't take sides or assume that the dis...

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Provide guidelines for navigating difficult conversations

  • Suggest that each person start the conversation by stating their intentions. For example: "This situation is hard for both of us. I'd like to share my thoughts on this project, and then I'd like to hear what you think."Β 
  • Recommend that one person speak first while asking the other to...

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Notice the language used in conversations

How your employees relate and speak to each other is often more important than the topic at hand. Understanding how they interact is key to helping them resolve the conflict and move forward.

Many people don't realize the impact their tone of voice or approach can have ...

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Don't get caught up in the drama

The next time an argument between employees breaks out in your office, observe how your employees are interacting with each other and then teach them these practical ways to have a more effective conversation.

When you address the negativity between two employees, you e...

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How we talk to each other determines a big part of how we live.

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