Assure the victim that the bad behavior won’t happen again.
You should be more focused on the other person, making sure they really believe that you get what you did wrong. Without that emphasis on the other person’s emotional state—and the promise of change—an apology sounds insincere.
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Similar ideas to Assuring the victim
I ask myself:
Should I take you seriously?
This most often leads me to say: well, no, I honestly shouldn't.
Because at that moment in time I’m tired. Or hungry. Or overworked and so negativity can try to cloud my mind.
Or I am getting too focused on one sm...
Emotional Intelligence(EQ), or the ability to be able to identify and respond to the other person’s feelings is a soft-skill based on two flawed assumptions:
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