Net Promoter Score (NPS) Surveys
NPS Score surveys are one of the most common ways to gather information on how customers feel while on your website/within your app.
It helps you get a general feel for how users receive your product in real time.
It allows you to segment them into 3 categories. Detractors, Passives, and Promotors.
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3. Social Media Net Promoter Score (NPS)
NPS stands for Net Promoter Score. It is a customer satisfaction benchmark that measures how likely your customers are to recommend your business to a friend.
By keeping track of your NPS, you will be able to gather effective data to see where customer satisfaction is coming from and you ca...
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