Net Promoter Score (NPS) Surveys
NPS Score surveys are one of the most common ways to gather information on how customers feel while on your website/within your app.
It helps you get a general feel for how users receive your product in real time.
It allows you to segment them into 3 categories. Detractors, Passives, and Promotors.
3
1 read
The idea is part of this collection:
Learn more about product with this collection
How to adapt to different speaking situations
How to engage with an audience
How to use body language effectively
Related collections
Similar ideas to Net Promoter Score (NPS) Surveys
3. Social Media Net Promoter Score (NPS)
NPS stands for Net Promoter Score. It is a customer satisfaction benchmark that measures how likely your customers are to recommend your business to a friend.
By keeping track of your NPS, you will be able to gather effective data to see where customer satisfaction is coming from and you ca...
Gather customer feedback
Engaged customers will provide feedback that can give a fresh perspective on the company and help improve customer satisfaction rates.
Use short questionnaires and surveys to ask questions that will offer the most precise answers. With short but detailed questionnaires, a c...
Attitudinal Metrics
- Net Promoter Score (NPS) - On a scale of 0-10how willing they are to promote you to their network
- System Usability Scale (SUS)- one of the most popular questionnaires used to assess the usability of a product. It consists of 10 state...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates