Gaining New Customers

You can achieve more than just making your existing consumers stay longer. A customer service video increases your chances of gaining new customers.

When they have an excellent customer service experience, 38% of consumers want to tell their friends about it. Unsatisfied consumers, on the contrary, will speak to 9-15 people about their bad experiences.

It implies you’re likely to lose at least nine potential consumers if you can’t afford the best customer service experience.