Learn more about business with this collection
Essential product management skills
How to work effectively with cross-functional teams
How to identify and prioritize customer needs
To build that lasting first impression, first understand the actions your users should take and how to motivate them.
43
263 reads
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They might seem incredibly simple but a considered welcome message can make or break your tour.
This is your first opportunity to greet your new user, so it’s important to be warm and approachable and give them a reason to engage.
39
224 reads
A large window that takes priority on your screen, most often dimming the background, the modal is an effective design pattern for focusing the user’s attention.
But it may come across as noisy if not used well. You’ll often see a modal when you sign up for a product and are asked for you...
35
228 reads
Three core components make up successful onboarding:
It is vital to consider how these components interact throughout the customer lifecycle and in different channels, but t...
40
324 reads
Like the early stages of a burgeoning relationship, multiple steps shape the outcome and determine whether the relationship between you and the user will be a wild success, an unremarkable encounter or a dismal failure.
The goal of onboarding isn’t to show new users where features ...
50
610 reads
Interactive product tours excel at helping users overcome those early moments of disorientation in a new app. Product tours are usually action-driven pointer messages that look similar to tooltips, but rather than being available as a consistent part of the UI, they appear only during an onboardi...
34
154 reads
Put yourself in the shoes of a potential customer. The first time someone uses your product, they’re likely a little disoriented as they attempt to familiarize themselves with the new environment – your app’s UI. They’ll be searching for cues to find their way.
UI design patterns like empty...
35
234 reads
Empty states are how your app or product looks on first use before it’s filled with user content. An empty product or app can appear like a blank page to a novice writer – it can feel overwhelming.
Not only are users trying to get oriented with this new space, they’re excited to jump in an...
35
197 reads
The design patterns discussed above are by no means a definitive or ranked list, but they’re the most common patterns used for onboarding. However, too often they’re implemented without any user context, a core aspect of effective onboarding.
Without user context, these patterns become a on...
35
183 reads
Inline hints and tips are subtle and look as though they fit in with the rest of the content on the page. Their subtlety is what sets them apart from the other UI design pattern. As a result, they should be used to enhance a user’s success in your product, for instance by providing additional inf...
35
176 reads
CURATED FROM
User Onboarding: A crucial step for users
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Understanding your client's real needs are essential for a long-lasting relationship.
To help get to know your clients, consider the following questions:
What’s most important to them? What motivates them? What’s their background? How do they prefer to communicate? What “language” do they tend to use?
By understanding who the person (or people) you’re speaking to is, you’re able to use their common knowledge o...
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