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The importance of customer feedback
How to improve customer experience
User-generated content is any piece of content (video, image, text, etc.) created by individuals and posted to social media. As the name implies, this is content created by users of a specific social media platform and not brands.
UGC is nothing new. People have been posting about products and services since the beginning of platforms. That’s because it is a natural thing for people to do. Consumers naturally want to show, recommend, and talk about the products and things they like.
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MORE IDEAS ON THIS
Today, consumers crave authenticity from brands, and user-generated content (UGC) is the best way to give them just that. This change in consumer behaviour is caused by the fact that people don’t trust advertisements like they used to do.
But not only that, people don’t tr...
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It would be great to have usable UGC organically and consistently, however, this will likely not happen on its own. If you are looking for a specific piece of content perfect for another marketing campaign, you might have a hard time.
To encourage users to create UGC, you can:
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The First step is to invite your customers and followers to represent your brand through the creation of UGC in exchange for exclusive rewards.
This way, your biggest brand fans can become your brand ambassadors and create amazing content consistently that you can repurpose...
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83% of consumers say word of mouth has an influence on their purchasing decisions.
User-generated content is essentially online word of mouth. As a brand, consumers’ opinions matter and have more influence on purchasing decisions than what you might think.
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Other curated ideas on this topic:
User generated content, or UGC, is fan-created content promoting a brand. UGC can come in the form of videos, images, posts, audio, reviews, articles, and more. Brands often
Today, consumers crave authenticity from brands, and user-generated content (UGC) is the best way to give them just that. This change in consumer behaviour is caused by the fact that people don’t trust advertisements like they used to do.
But not only that, people don’t tr...
When we talk about Content Marketing, we think about a lot: planning, optimization, posting frequency, results. Many people forget, however, that the basis of good content is still good writing.
Content is any means by which you communicate with people int...
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