Testing Customer Problems - Deepstash

Testing Customer Problems

You have to get out of the building to discover: How well you understand the customers’ problem, how important the problem is to the customers, and exactly how many customers are talking about it, if the customers care enough about it to tell their friends.

The Customer Discovery process has five steps:

  • Design experiments for customer tests
  • Get ready for customer contact
  • Test how customers perceive the problem
  • Understand the customer's mind
  • Get information on the market and competition.

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jessicadelgado

Medical sales representative

The organization can be confusing. While this manual takes the reader sequentially through the necessary tasks of starting up the startup.

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