When you make a mistake, admit it and fix it. Don’t let pride, stubbornness, or possible embarrassment about your bad decision prevent you from correcting what you have done. Fix it, or the little problem becomes a big one.
One of the common traits of outstanding performers—coaches, athletes, managers, sales representatives, executives, and others who face a daily up/down, win/lose accounting system—is that a rejection, that is, defeat, is quickly forgotten, replaced eagerly by pursuit of a new order, client, or opponent.
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Bill Walsh’s memoir on leadership is excellent even if you know nothing about football.
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