What Is Workflow Learning?

Workflow learning simply means having the ability to access an answer or a short piece of learning content that doesn’t disrupt your workflow quickly and easily. Workflow learning is commonly referred to as learning in the flow of work – it was originally coined by Josh Bersin two years ago and has since taken the L&D world by storm.

The main point to remember about workflow learning is that learning takes place almost simultaneously as the employee is still working.