The most successful, high-growth companies listen to their customers and value their opinions. Prioritizing customer relationships start by building and launching products that solve their problems; but also includes continued listening. Having the trust and loyalty of your customers continues to benefit an organization as it grows.
In a PLG model, users are close to the products, and that helps dictate company direction. Some people interpret the “p” in PLG to mean that the product organization is in charge. In reality, it means that the customer is in charge.
6
16 reads
The idea is part of this collection:
Learn more about business with this collection
The benefits of a bedtime routine
How to improve your sleep quality
How to create a relaxing sleep environment
Related collections
Similar ideas to Listen To The Customer
• Understand customer needs deeply. Prioritizing customer experience begins with a deep understanding of their needs and preferences. Steve Jobs emphasizes starting with the customer to ensure a successful product. How can you better understand your customers’ needs tod...
The biggest challenge of businesses today is their inability to listen to customer feedback and act upon them. This explains why some companies consistently outperform others.
The Key to listening to customers is to change your mindset towards constructive criticism. Once we understand tha...
Read & Learn
20x Faster
without
deepstash
with
deepstash
with
deepstash
Personalized microlearning
—
100+ Learning Journeys
—
Access to 200,000+ ideas
—
Access to the mobile app
—
Unlimited idea saving
—
—
Unlimited history
—
—
Unlimited listening to ideas
—
—
Downloading & offline access
—
—
Supercharge your mind with one idea per day
Enter your email and spend 1 minute every day to learn something new.
I agree to receive email updates