Customized Approach
For change to be successful, it needs to be tailored to the individual by building out a “what’s in it for me” approach:
- Identify different types of stakeholders based on how the change impacts them.
- Determine unique resistance for each stakeholder group and an appropriate mitigation plan for each resistance point.
- Develop a communications plan per stakeholder group (medium, frequency, messenger).
- Create a training plan per each stakeholder group (content, medium, instructor).
The change team themselves may be a group, as are senior leaders, people leaders, and HR.
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