Over-Communicate

It is essential that communication happens in two ways. That is, there is top-down communication but also bottom-up feedback. To make this happen:

• Default communication to live discussion (e.g. face-to-face)
• Communicate frequently and consistently
• Ensure you talk to the quiet people
• Utilize existing structures/meetings to reduce adding additional work/change
• Be positive but realistic
• Place messages in the larger context, but tailor them to the individual
• Stay aligned with other leaders/departments/functions