Producing large-scale change
You may be aware that your organisation needs change. You may even know what the change should be: a new strategy or reorganisation or a new IT system. However, change comes too slowly, or the implementation has come late and with much frustration.
The problem is complacency. We underestimate its power and prevalence. It is even in places where people would deny it. They continue with the past norm and think they know what to do. But in a fast-changing world, complacency can cause disaster.
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John Kotter shows in his book what is missing in nearly all organisations today: a sense or urgency - that attitude that leads people to use opportunities and avoid pitfalls - they purge low-priority activities and move faster and smarter in a rapidly evolving economy.
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