Emotional intelligence (or E.I.) is your ability to be aware of your own emotions, to recognize emotions in others and use that information to guide your behavior.

When you develop your own E.I., you can understand and improve your social interactions.

This is the ability to handle a stressful event or experience without destroying one’s resolve, sense of purpose, or sanity.

An emotionally resilient person can channelize and metabolize negative feelings instead of being overwhelmed or paralyzed by them. One does not hav...

Effective leaders don’t buy into or try to suppress their inner experiences. Instead, they approach them in a mindful, values-driven, and productive way—developing what we call emotional agility.

In our complex, fast-changing knowledge economy, this ability to manage one’...