Learn more about communication with this collection
How to ask open-ended questions
How to avoid awkward silences
How to show interest in others
What to avoid
- Don't start conversations with aggressive or challenging statements.
- See the difference between arguments that do and don't matter and let the insignificant things go.
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2.35K reads
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Better conversations
They're usually the conversations with minimum friction, repetition and misunderstanding, and maximum alignment between the people that take part in it.
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6.2K reads
A good communicator
Good communicators:
- They are very good at listening
- They see how the other person is reacting and fir their responses accordingly
- They make space for the other person to make productive contributions.
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2.29K reads
Dealing with cold callers
If you don’t recognize the number, you can choose not to answer the call.
If you choose to answer, try to be concise, but nice with cold callers. They spend their days dealing with people who don’t want to talk to them.
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2.09K reads
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