Dealing with cold callers

Some effiecient ways to talk to a contrarian without losing your cool:

• In the moment, tell the person how it makes you feel when they try to override your opinion or feelings on an issue;
• If you’ve already stated how the behavior makes you feel and your contrarian has acknow...

Truly genuine people would never make you feel ashamed in public because they clearly have respect for others. They would never treat others poorly, and that speaks volumes about them.

Be warm, kind, and friendly. Call people by their name. If you don’t know their name, ask them. As much as...

There is a scientific principle called “Spontaneous Trait Transference” that says that when you speak ill of someone, people associate that same trait with you.

Don’t speak ill of others. If you want to talk about someone, try gushing. Pick someone who you adore, imagine you’r...