Try to be the voice of reason - Deepstash

Try to be the voice of reason

If you can cultivate the ability to stay calm and look for useful solutions, you will find yourself respected for it.
The ability to stay calm yourself makes others calmer.

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MORE IDEAS FROM How to Stay Calm in a "Crisis" at Work

Look for perspective

Most work crises are overblown. It is important for those caught in the moment to search for perspective by asking themselves if it is a major problem or a problem that is quite fixable. 

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Start by counting to 100 by threes so you will have to think a little. It may momentarily distract you from the panic and you'll have a better chance to think clearly.

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Shape your perspective

Instead of focussing on the negatives in the situation, deliberately discover what is still going right. 

In choosing your perspective you are keeping the problem from consuming you.

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Slow down

Try not to react immediately, but be patient and gather as much information as possible.

If the problem will not matter a year from now, distance yourself somewhat from the situation to gain perspective.

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Identifying Difficult People
  • The Perfectionist. If you are looking for quick results, perfectionists can be a source of frustration.
  • Control freaks. When you want to do things your way, overly controlling types can be a source of irritation as well.
  • Creative people. They’re essential if generating ideas is the plan but can cause frustration when you just want to get to delivering a simple result.
  • Shapers: Although shapers may seek to take over as and when they see fit, they can really help drive action.
  • Aggressive or defensive people. Assertion can help move a group forward. Aggression or defensiveness can have the opposite effect on a group’s dynamic.
  • Submissive people. The lack of confidence and fear of failure that many submissive types display can be a source of frustration as well. 

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